Return & Refund Policy

Goods/products sold are not refundable, but defective goods/products can be repaired or replaced if the conditions are met:

1. Within warranty period.

2. A copy of the original receipt and the original packaging materials should be returned together with the defective goods/products. 

No refund will be entertained if the sold goods/products had been used or damaged by the customer. However, repairment services can be provided at a cost. 

AudioOne Online will also not be responsible if your shipment is lost during the return transit.

Once we have checked and confirmed the goods/products, customer will received their replacement within 14 days after the confirmation.

Please return your purchase to the following address:
AudioOne Online
Lot 1052, Mukim Seriab, 01000 Kangar, Perlis.

Please contact us at or 01111424930 if you have any questions or doubts.